Q1. Explain briefly the differences between services and tangible products

Answer: The tangible goods are the objects which are available to the customer’s knowledge and purchasing capacity within their limit. These are the goods which are consumable by the consumer or customers according to their demands or wants. E.g. all perishable goods like rice, wheat, milk, oil etc. and bike, shirts pen etc. Where as the services are the provisions of information to the consumers on the goods. E.g., rate of goods, Service in a [...]

Q1. Briefly explain the maintenance systems that are practiced in production/service units by providing few examples.

Answer: A way of reducing the plant breakdowns is to select the best maintenance strategy. Widely adopted maintenance techniques or strategies are: ·         Routine Maintenance. ·         Planned Maintenance. ·         Break down Maintenance or Corrective/ Remedial Maintenance

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